NEHENNet: Software as a Service (SaaS)

For those organizations that have neither the resources nor the inclination to host their own administrative software, NEHEN offers you NEHENNet; the same time-tested software of NEHENClassic in a hosted service available for a fixed, low subscription fee.

NEHENNet is accessible with just a web browser and can be used anywhere you have access to the internet. Now you can use the same tools that are used by the largest healthcare providers in New England to manage and enhance their revenue cycle, but for a fraction of the cost and without any information technology demands.

What Does NEHENNet Do?
How Do I Know if NEHENNet Is Right For Me?
How Does NEHENNet Work?
Can I Talk To Someone About NEHENNet?

What Does NEHENNet Do?

NEHENNet is the same NEHENClassic software used by providers and payers around Massachusetts, hosted in a world-class data center, and made available to you by subscription. NEHENNet gives you a single web site that you can use to work with local and national health insurance plans, instead of using over a dozen individual payer portals - saving you time and freeing up you and your administrative staff for more value-added tasks.

NEHENNet gives you the ability to check patient eligibility, submit claims, check claim status, obtain referrals, and gather remittances. (see the full list here) The flat monthly fee does not cap your transactions by a certain number; send as many transactions as you want and use any of our capabilities for the same price. We have rates for individual practitioners, group practices, ancillary providers, community health centers, billing agencies, small hospitals, and others. There's no long-term commitment, just a 60-day cancellation policy, and there's even a free 30-day trial so you can evaluate NEHENNet's most popular features for yourself with no obligation.
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How Do I Know if NEHENNet Is Right For Me?

If you are an ancillary provider, billing agency, or provider of care from most any discipline (e.g., MD, RN, PT, OT, Chiro, OD, behavioral health, SNF, LTAC, VNA) then NEHENNet might be right for you. If you want to submit batches of transactions, upload HIPAA 837 claims, or download HIPAA 835 remittance files, NEHENNet can meet your needs.

However, if you're looking for a solution that can integrate with your core systems, give you access to HIPAA 271 and 277 files, accept raw HIPAA 270 files, or produce custom reports, then NEHENClassic is more appropriate for your needs.
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How Does NEHENNet Work?

Subscribers to NEHENNet log in using one username and password for access to over a dozen health insurance plans' electronic transactions. For the latest information on what NEHENNet does and which insurance plans are supported, please visit the NEHENNet website at: nehennet.org
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Can I Talk To Someone About NEHENNet?

Yes. If you have questions, or think that NEHENNet might be right for you, please send us an email at neheninfo@nehennet.org with your contact information and a day and time that you'd like for us to reach out to you on.
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"I've been billing for doctors in Massachusetts for 20 years and never used a clearinghouse because they were not cost effective, but the direct data entry module is quick and easy to use. I've been able to cut the time it takes me to submit claims in half by using the claim copy feature. I would recommend this system to anyone."

Maryann Burke,
MBB Professional Services
- a NEHENNet subscriber